Refer to Our Term Of Service :
20.
Web File or Database Backup PolicyIt is the clients responsibility to do all back ups of their site . If, in the unfortunate event that something happens to your files, it is your responsibility to have a local copy of them. EFAIZENT Network ( Mylabuan Hosting ) is NOT held liable in any way for any files, money, time, effort, etc. lost due to this unfortunate event. Furthermore, if your files are lost, we will attempt to restore them as a gesture of good faith, but make no promises whatsoever about whether the files will be brought back successfully or not. Again, back ups are the client's responsibility.
We advise all client must always keep their own backup for all file or dbs.
In some cases we have to move all client account to new server without any notice.. because we have to act as fast as we can to restore all client account.
To all client we advice to Follow Us on
MyLabuan Twitter or
MyLabuan Hosting Facebook to get all latest info about server status.
Thanks,
