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Term Of Service |
| EFAIZENT
Network provides web hosting to many clients, and we have a
responsibility to protect each client and to provide the best services
available. The following guidelines were designed to ensure these
obligations are met. |
|
FURTHERMORE, these Policies, Guidelines, and Disclaimer are intended
for all domains residing on EFAIZENT Network servers. |
|
|
Content : |
| Welcome
to the EFAIZENT Network terms and conditions, which apply to your use
of the EFAIZENT Network Website. By using our server or subscribe our
services at this Website, you agree to be bound by them. |
DEFINITIONS
" Conditions " means these terms and conditions: "Personal Information"
means any personal details provided by you via the Website; " User ( s ) "
means (a) user ( s ) of the Website either collectively or individually,
as the context requires; " We/us/our " means EFAIZENT Network ,
" Website " means the website located at http://www.mylabuan.com or any
subsequent URL which may replace it; and "You/your" means you as a
user of the Website. |
|
1. ACCESS |
| We will
provide you with access to the Website in accordance with these
Conditions. |
|
2. YOUR OBLIGATIONS |
2.1 You :
2.1.1 agree not to use the Website (or any part of) for any illegal
purpose and agree to use it in accordance with all relevant laws;
2.1.2 agree not to upload or transmit through the Website any computer
viruses, macro viruses, trojan horses, worms or anything else designed
to interfere with, interrupt or disrupt the normal operating
procedures of a computer;
2.1.3 will not upload or transmit through the Website any material
which is defamatory, offensive, or of an obscene or menacing
character, or that may cause annoyance, inconvenience or needless
anxiety;
2.1.4 will not use the Website in a way that may cause the Website to
be interrupted, damaged, rendered less efficient or such that the
effectiveness or functionality of the Website is in any way impaired;
2.1.5 will not use the Website in any manner which violates or
infringes the rights of any person, firm or company (including, but
not limited to, rights of intellectual property, rights of
confidentiality or rights of privacy);
2.1.6 agree that in the event that you have any right, claim or action
against any Users arising out of that User's use of the Website, then
you will pursue such right, claim or action independently of and
without recourse to us. |
|
3. INDEMNITY |
| 3. 1 You
agree to be fully responsible for (and fully indemnify us against) all
claims, liability, damages, losses, costs and expenses, including
legal fees, suffered by us and arising out of any breach of the
Conditions by you or any other liabilities arising out of your use of
the Website, or the use by any other person accessing the Website
using your PC or internet access account. |
|
4. OUR RIGHTS |
4.1 We
reserve the right to :
4.1.1 Suspend or Remove, temporarily or permanently, your Website (or
any part of) with or without notice to you and you confirm that we
shall not be liable to you or any third party for any modification to
or withdrawal of your Website; and/or
4.1.2 change these Conditions from time to time, and your continued
use of the Website or Server (or any part of) following such change
shall be deemed to be your acceptance of such change. It is your
responsibility to check regularly to determine whether the Conditions
have been changed. If you do not agree to any change to the Conditions
then you must immediately stop using our Server or Website.
4.1.3 We will use our reasonable endeavors to maintain our Website or
Server. The Website is subject to change from time to time. You will
not be eligible for any compensation because you cannot use any part
of your Website or because of a failure, suspension or withdrawal of
all or part of your Website due to circumstances beyond our control.
|
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5. THIRD PARTY LINKS |
| In an
attempt to provide increased value to our Users, we may provide links
to other websites or resources. You acknowledge and agree that we are
not responsible for the availability of such external sites or
resources, and do not endorse and are not responsible or liable,
directly or indirectly, for the privacy practices or the content
(including misrepresentative or defamatory content) of such websites,
including (without limitation) any advertising, products or other
materials or services on or available from such websites or resources,
nor for any damage, loss or offence caused or alleged to be caused by,
or in connection with, the use of or reliance on any such content,
goods or services available on such external sites or resources.
|
|
6. MONITORING |
| We have
the right, but not the obligation, to monitor any activity and content
associated with the Website. We may investigate any reported violation
of these Conditions or complaints and take any action that we deem
appropriate ( which may include, but is not limited to, issuing
warnings, suspending, terminating or attaching conditions to your
access and/or removing any materials from the Website ). |
|
7. YOUR DATA |
7.1 We
respect your personal information and undertake to comply with
applicable International Data Protection legislation from time to time
in place.
7.2 You should be aware that:
7.2.1 if we are requested by the police or any regulatory or
government authority investigating suspected illegal activities, or
upon receipt of a court order, to provide your Personal Information
and/or information concerning your activities whilst using the Website
we shall do so; and
7.3 We reserve the right in our reasonable discretion to disclose
details of your use of the Website in relation to any, or any
threatened, Court Proceedings in connection with your use, or the use
of anyone under your control, of the Website whether in connection
with the matters set out in these Conditions or otherwise.
7.4 Please view our Privacy Policy, which forms part of these
Conditions. |
|
8. INTELLECTUAL
PROPERTY AND RIGHT TO USE |
8.1 You
acknowledge and agree that all copyright, trademarks and all other
intellectual property rights in all material or content supplied as
part of the Website shall remain at all times vested in us or our
licensors. You are permitted to use this material only as expressly
authorised by us.
8.2 The Website is Copyright, EFAIZENT Network , 2003-2004. All rights
reserved. |
|
9. NOTICES |
9.1 You
may send us notices under or in connection with these Conditions:
9.1.1 by post to U0271, 2nd Floor JATI Commercial Centre, P.O. Box
80450 87014 W.P Labuan, Malaysia.;
9.1.2 by email to admin@mylabuan.com
9.2 As proof of sending does not guarantee our receipt of your notice,
you must ensure that you have received an acknowledgement from us,
which will be sent within 3 working days of our receipt and should be
retained by you. |
|
10. Traffic Usage |
| All
account plans come with a predetermined amount of traffic allowance.
We monitor all accounts and bill
$3.00
USD or
MYR 10.00 for each gig
of traffic exceeded. This amount is not prorated, this meaning that 1
MB - 1 GIG will be treated and billed as the same. |
|
11. Commercial
Advertising - Email |
| Spamming,
or the sending of unsolicited email, from an EFAIZENT Network server
or using an email address or domain/sub-domain that is maintained on
an EFAIZENT Network machine as reference is STRICTLY prohibited.
EFAIZENT Network will be the sole arbiter as to what constitutes a
violation of this provision. |
|
12. Chat Rooms |
| We do not
allow clients to install their own chat rooms. These tend to be a
large drain on system resources and we cannot allow it as an account
option. |
|
13. Background Running
Programs |
| We may
allow programs to run continually in the background. These are
considered on a case-by-case basis and an extra charge will be
incurred based on system resources used and operational maintenance
needed. |
|
14. IRC |
| We
currently do not allow IRC or IRC bots to be operated on our servers. |
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15. Server Abuse |
| Server
abuse includes any process or service usage that affects normal
server/system operation, resources or connectivity, and which causes a
server/system to become overloaded. Such abuse includes, but is not
limited to, excessive CPU, hard disk and memory usage, excessive
number of concurrent processes, excessive number of concurrent port or
database connections and excessive bandwidth usage. Possible causes
for server abuse include, but are not limited to, the excessive use
of: CGI, Perl, Sendmail, mySQL, MSSQL, PHP, ASP, COLDFUSION, HTTP,
SMTP, POP3 and FTP. Upon detection of server abuse, EFAIZENT Network
will try to disable the specific script, website or database that is
causing the abuse under your Service Account. If this is not possible,
EFAIZENT Network will suspend your entire Service Account. The
specific script, website or database under the Service Account or the
Service account itself will only be resumed once the Customer has
corrected the problem and convinced EFAIZENT Network that the abuse
will not occur again. We will endeavor to provide prior notification
before carrying out any such action but EFAIZENT Network may do so
without any such notification, in its own discretion. |
|
16. General Abuse |
| Any
attempt to cause harm or undermine EFAIZENT Network servers,
computers, network or customers is prohibited. Use of the Services to
carry out any activity that is illegal under US and International laws
is also prohibited. |
Prohibited uses of the
Services also include, but are not restricted to :
1. Use of IRC, bots or clients
2. Unsolicited Bulk Emailing
3. Newsgroup spamming
4. Hosting, promoting or linking to pornographic content
5. Illegal Content
6. Copyright infringement
7. Trademark infringement
8. Hosting and linking to pirated computer software and music.
9. Hosting/linking to software or information (such as software
cracks, software cracking tutorials and software serial numbers) that
may help any individual to obtain copyrighted software or music
illegally.
10. Hosting or linking to computer software that may be used for
spamming (know as spamware)
11. Providing/Promoting material that is grossly offensive to Internet
Users which includes blatant expressions of bigotry, racism or hatred
12. Providing/Promoting material about illegal activities or promoting
physical injury or harm against any group or individual
13. Providing/Promoting material about Fraudulent or Phishing website
involves using fake emails and/or fake websites
14. Providing/Promoting material about exploitation of children under
the age of 18 |
|
17. Forbidden |
Unacceptable Content |
17.1 No
Cracked/Pirated software, and material that violates copyright law.
17.2 : No Illegal MP3s or AVIs.
17.3 : No Photos or Images for which you do not own the copyright.
17.4 : No Eggdrops, Torrents, Virus/Trojans (nor can you link to them),
IRC, Hack Programs, Hack Archives.
17.5 : No Game servers.
17.6 : No Hate, Threatening or Obscene sites.
17.7 : No XXX Site.
17.8 : No Gamer/Gaming/Gambler/Casino related sites.
17.9 : No Anime themed nor related sites.
17.10 : No sites that link to unacceptable material as provided in this
TOS
17.11 : No proxy scripts, shell scripts or scripts that allow SSH or
simulated SSH access.
17.12 : No Doubler, Pyramid, HYIP program or FOREX Investments Programs
17.13 : No Free Email Accounts. You cannot use our service to supply
free email accounts to users. We are not to be used as a free email
service.
17.14 : No sites or content that is not easily discernable or translated
by our staff. ( We accept English and Malay Language Only).
17.15 : Financial sites (such as bank, brokerage) without verification of accreditation and company papers.
Note : Any sites that are found to contain this content will be suspended or terminated without any warning.
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18. Email Abuse |
The
following activities are considered as email abuse and are prohibited
18.1. Unsolicited bulk emailing. This includes, but not limited to
commercial advertising, informational announcements, charity requests,
petitions for signatures, and political or religious tracts. Such
emails may only be sent in if the receiver explicitly requested such
information directly from you.
18.2. Stealth Emailing. This includes forging, altering or removing
email headers
18.3. Mail Bombing. This includes sending a large number of emails to
disrupt or compromise a servers, systems or network
18.4. Emailing that may harass or intimidate others. This includes
harassment or intimidation through frequency of emails, size of emails
and the language of emails. If the recipient asks to stop, you must
discontinue sending any further emails
18.5. Newsgroup Spamming. This includes unwelcome commercial
advertising and posting that may be against the rules of a Usenet
discussion group or mailing list. |
| Such activities carried out from servers/systems not managed by
EFAIZENT Network are ALSO prohibited if they link to websites, content
or material hosted on EFAIZENT Network servers/systems. |
| Emailing abuse carries a fine of up to $100 USD per email message
sent, depending on the severity of the violation. Email abuse is also
grounds for immediate suspension of your Service Account and an
appropriate legal action. |
|
19. Mass-Mailing Policy |
| EFAIZENT
Network (MyLabuan Hosting) has implemented a new mass-mailing policy
that is effective immediately due to the rising incidents of
commercial unsolicited emailing that could lead to our IPs being
blacklisted by anti-spam groups if we don't take action. |
| We have setup a global restriction that will prevent all end-users
from sending more than 50 emails per domain per hours. The restriction
does not apply to incoming email and you can receive unlimited
incoming email. |
|
20. Web File or
Database Backup Policy |
| It is the
clients responsibility to do all back ups of their site . If, in the
unfortunate event that something happens to your files, it is your
responsibility to have a local copy of them. EFAIZENT Network ( Mylabuan
Host's ) is NOT held liable in any way for any files, money, time,
effort, etc. lost due to this unfortunate event. Furthermore, if your
files are lost, we will attempt to restore them as a gesture of good
faith, but make no promises whatsoever about whether the files will be
brought back successfully or not. Again, back ups are the client's
responsibility. |
|
21. Refusal of Service |
We
reserve the right to refuse, cancel, or suspend service at our sole
discretion.
All Sub-Networks, distributive hosting sites of EFAIZENT Network must
adhere to the above policies. |
|
22. Account
Deactivations |
| Any
account deactivated due to non-payment will be deactivated and we
require a reactivation fee of $20.00USD to be paid prior to
reactivating the account. |
|
23. 30 Day Money Back
Guarantee |
EFAIZENT
Network customer satisfaction is our top priority. If you are not
completely satisfied with our services, you can cancel your service
anytime and get back a full refund within the first 30 days of usage.
However, for monthly payment, we only refund if you cancel before 14 days.
Notes: Domain registration fee is non refundable.
This policy does not apply to any additional services such as
addtional bandwith, disk space, domains, ssl certificates, IPs, etc.
This policy does not apply to any suspended or removed account because
of TOS Violation. |
|
24. Taxes |
|
Currently we NOT CHARGE any TAX to all our client. |
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25. REFUND AND
CANCELLATION |
| *All
payments to MyLabuan Hosting are non-refundable* unless
the client is within the 14 or 30 day money back guarantee
period. All cancellation requests must be received
via the ticket system by logging into your client
area at http://www.efaizent.com
or http://www.efaizent.net
. You may also email
billing@mylabuan.com for cancellation requests
but we may require further verification when doing
so. Cancellations must be made prior to the next billing
cycle. |
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26. REFUSAL OF SERVICE |
| We
reserve the right to refuse, cancel, or suspend service at our sole
discretion. |
|
27. LIMITATION OF
LIABILITY |
27.1
WHILE WE WILL USE REASONABLE ENDEAVORS TO VERIFY THE ACCURACY OF ANY
INFORMATION WE PLACE ON THE WEBSITE, WE MAKE NO WARRANTIES, WHETHER
EXPRESS OR IMPLIED IN RELATION TO ITS ACCURACY.
27.2 The Website is provided on an "as is" and "as available" basis
without any representation or endorsement. Unless specified in
separate terms and conditions related to a particular product or
service, we make no warranties of any kind, whether express or
implied, in relation to the Website, or products or services offered
on the Website whether by us or on our behalf (including free software
downloads) including but not limited to, implied warranties of
satisfactory quality, fitness for a particular purpose,
non-infringement, compatibility, security, accuracy, condition or
completeness, or any implied warranty arising from course of dealing
or usage or trade.
27.3 Unless specified in separate terms and conditions related to a
particular product or service, we make no warranty that the Website or
products or services offered on the Website whether by us or on our
behalf (including free software downloads) will meet your requirements
or will be uninterrupted, timely, secure or error-free, that defects
will be corrected, or that the Website or the server that makes it
available or products or services offered on the Website whether by us
or on our behalf (including free software downloads) are free of
viruses or bugs or are fully functional, accurate, or reliable. We
will not be responsible or liable to you for any loss of content or
material as a result of uploading to or downloading from the Website.
27.4 Notwithstanding any other provision in the Conditions, nothing
shall limit your rights as a consumer under US law and International.
27.5 You acknowledge that we cannot guarantee and therefore shall not
be in any way responsible for the security or privacy of the Website
and any information provided to or taken from the Website by you.
27.6 We will not be liable in contract, tort or otherwise if you incur
loss or damage connecting to the Website through a third party's
hyper-text link.
27.7 We will not be liable, in contract, tort (including, without
limitation, negligence), pre-contract or other representations (other
than fraudulent misrepresentations) or otherwise out of or in
connection with the Website or products or services offered on the
Website whether by us or on our behalf (including free software
downloads) for:
27.7.1 any economic losses (including without limitation loss of
revenues, profits, contracts, business or anticipated savings); or
27.7.2 any loss of goodwill or reputation; or
27.7.3 any special or indirect or consequential losses; in any case
whether or not such losses were within the contemplation of either of
us at the date on which the event giving rise to the loss occurred.
27.8 Nothing in the Conditions shall exclude or limit our liability
for death or personal injury resulting from our negligence or that of
our servants, agents or employees. |
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28. SEVERANCE |
| If any
part of the Conditions shall be deemed unlawful, void or for any
reason unenforceable, then that provision shall be deemed to be
severable from these Conditions and shall not effect the validity and
enforceability of any of the remaining provisions of the Conditions. |
|
29. WAIVER |
| Nothing
shall be construed as a waiver by us of any preceding or succeeding
breach of any provision. |
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30. SURVIVAL |
| Each
provision of these Conditions shall be construed as separately
applying and surviving even if for any reason one or other of those
provisions is held to be inapplicable or unenforceable in any
circumstances. |
|
31. ENTIRE AGREEMENT |
| These
Conditions ( as amended from time to time ) contain the entire
agreement between you and us relating to the subject matter covered
and supersede any previous agreements, arrangements, undertakings or
proposals, written or oral, between you and us in relation to such
matters. No oral explanation or oral information given by either of us
shall alter the interpretation of these Conditions. You confirm that,
in agreeing to accept these Conditions, you have not relied on any
representation save insofar as the same has expressly been made a
representation in these Conditions and you agree that you shall have
no remedy in respect of any misrepresentation which has not become a
term of these Conditions save that your agreement contained in this
Clause shall not apply in respect of any fraudulent misrepresentation
whether or not such has become a term of these Conditions.
|
|
32. LAW |
| The
Conditions will be exclusively governed by and construed in accordance
with the laws of Malaysia whose Courts will have exclusive
jurisdiction in any dispute, save that we have the right, at our sole
discretion, to commence and pursue proceedings in alternative
jurisdictions. |
|
33. CREDIT CARD PAYMENT
PROCESSOR |
| We are
not collecting credit card info at our website. All transaction will
be handle by PayPal. |
|
|
Collection
Of Information |
| EFAIZENT
Network collects personal information in order to offer or provide
goods and services to consumers and our customers. We may obtain this
information from a variety of sources : |
·
Directly from customer applications, questionnaires and other
materials submitted to us by customers;
· From transactions in which EFAIZENT Network and consumers are
involved;
· From clickthru activity on our web sites; and
· From a variety of third-party sources, such as our business
customers, government repositories, consumer reporting agencies and
other financial institutions. |
|
|
Disclosure Of Information |
| EFAIZENT
Network does not disclose customer information to third parties
without first giving customers an opportunity to opt-out of certain
kinds of disclosures. There are some disclosures to third parties that
are not subject to the opt-out, such as disclosures necessary to
effect, administer or enforce a transaction requested by you, to
companies that perform services for us or to prevent fraud. |
|
|
Recipients
Of Information |
| EFAIZENT
Network may disclose consumer information to companies affiliated with
EFAIZENT Network and to companies or other parties not affiliated with
EFAIZENT Network ( subject to consumers' opt-out rights ) |
These
recipients include:
· Financial institutions, such as banks, credit card companies
and brokerage houses;
· Companies that process transactions or provide other services
for us;
· Government agencies; and
· In addition, under Malaysia law EFAIZENT Network is permitted
to disclose customer information to certain recipients, like credit
reporting. |
|
|
We are Committed
to Protecting the Confidentiality of Personal Consumer Information |
EFAIZENT
Network limits access to personal information to those employees of
EFAIZENT Network and its affiliates who need it to fulfill their
business responsibilities.
Employees must adhere to EFAIZENT Network privacy policies. Employees
violating these policies may be subject to disciplinary action, up to
and including dismissal.
Vendors and other outside contractors we engage are subject to our
contractual requirements to ensure that sensitive personal information
is safeguarded. |
|
|
We use Appropriate
Security SafeGuards |
| At
EFAIZENT Network, security is a priority. We employ appropriate
measures to protect consumer information against unauthorized access,
disclosure, alteration or destruction. These may include, among
others, encryption, physical access security and other appropriate
technologies. EFAIZENT Network continually reviews and enhances its
security systems, as necessary. |
| WE
MAINTAIN PROCEDURES TO ASSURE THE QUALITY OF INFORMATION WE COLLECT
AND WHERE APPLICABLE, WE WILL INFORM CONSUMERS ABOUT HOW THEY CAN
ACCESS THEIR PERSONAL INFORMATION AND MAKE CORRECTIONS, IF NECESSARY. |
| EFAIZENT
Network employs appropriate measures to assure the quality of
information we collect directly from consumers. Where EFAIZENT Network
collects information directly from consumers or sources other than our
business customers, we permit them, if possible, to dispute or correct
any erroneous or out-of-date personally identifiable information. Of
course, this correction would not be possible if the information is
proprietary to one of our business customers, reflects historical
transaction information or if correction would violate the privacy or
legal rights of a third party. Where applicable, we abide by laws
related to such information. You can correct factual errors in your
personally identifiable information by sending us a written request
that credibly shows error. We reserve the right to independently
verify claims made. To protect your privacy and security, we also will
take reasonable steps to verify your identity before making
corrections. We reserve the right to assess a service charge for
providing you any information in connection with your request. |
| THE
EFAIZENT Network WEBSITE IS NOT DIRECTED AT CHILDREN UNDER THE AGE OF
13. |
| Our
website is not directed at children under the age of 13 and EFAIZENT
Network does not collect or maintain information at our website from
those we actually know are under the age of 13. |
|
|
Website may be
linked to other Websites |
| EFAIZENT
Network may create links to third party websites. EFAIZENT Network is
not responsible for the content or privacy practices employed by
websites that are linked from our website. |
|
|
OPT out Right |
| EFAIZENT
Network may disclose consumer information to third parties as
described earlier in this notice. Many of these disclosures are
beneficial to consumers because they permit goods and services of
interest to consumers to be offered to consumers at attractive rates.
We strive to give consumers choices about how their data will be used.
You have the right to opt-out of (direct us not to make) these
disclosures when the consumer information is about you. Of course,
there are some disclosures to third parties that are not subject to
the opt-out, such as disclosures necessary to effect, administer or
enforce a transaction requested by you, to companies that perform
services for us or to prevent fraud. When you use this service, you
will be asked whether you wish to opt out. If you wish to opt out,
simply check the appropriate box and submit your choice. |
| If you
have any questions or indeed comments about our Online Privacy
Statement, or for some reason believe we have not adhered to our
statement, please contact : |
| E-mail
the EFAIZENT Network Administrator :
admin@mylabuan.com
|
|
We may alter this statement as needed for certain products and
services and to abide by local laws or regulations around the
world. EFAIZENT Network reserves the right to amend or modify
this statement from time to time. We urge you to review this
statement whenever you visit in order to obtain the most
current statement. You may change your choices at any time. |
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